Brantley Hancock, Department Systems Specialist, Washoe County Health District
Washoe County Health Department
“Patagonia Health’s migration process was far less painful than any of us at Washoe County thought it would have been. We were used to years of struggling to pull data out of our previous EHR for even day to day reporting. Instead, over the course 4 to 5 sessions, I was able to work with Patagonia Health developers and pinpoint all the various types of data that could be feasibly migrated between the old and new systems. Once we had all of the necessary SQL Queries written, 2 weeks before our go live I just simply ran the pre-written queries and uploaded the data. The day of the official data migration took me a total of 2 hours to complete everything. Over the weekend Patagonia Health handled all of the uploading into their system and Monday morning all of our data was ready to go in our new Patagonia Health EHR.”
Steve Kutz, Division Director, Community and Clinical Health Services
Washoe County Health Department
“I just wanted to tell you how wonderful it’s been having your implementation team here to train our staff. They have all been amazing, and we have and are, learning so much from them. They’ve been thorough, patient and professional with our staff. I know this will set us up well for going live in little less than a month now, which we’re very excited about. Thanks for a great experience to date – we love it!”
William Hill, Jr. Health Director
Nash County Health Department
“We like the Patagonia Health apps approach which makes it easy for our staff to use the new EHR. Patagonia Health has built-in features that help us navigate the complexities of Meaningful Use requirements which will help us with attestation. As we had invested a lot in the old EHR system, there was a hesitation to switch to a new EHR. However, our transition to Patagonia Health has been rather smooth and we are already seeing great improvements in our operations”
Patricia Artis, RN, Nursing Director
Nash County Health Department
“Our previous system had separate software for billing processes and we had a separate system altogether for clinical charting. Clinical charting was cumbersome and very clunky. The key highlights with Patagonia Health are that it is an all-in-one system, and all inclusive- no more duplicate entry, and no piece-mealing it all together.”
Diane S. Bauguess, BS RN, CD/TB/STD/Rabies Program Coordinator, Wilkes County Health Department
Diane talks about why the mental struggles to convert to an EHR are well worth it. Here is her story.
I started in the health department in 1983 in home health and then the home health agency went to the hospital. So I stayed with a hospital based agency doing home health until I returned to Public health in 2012. Read full testimonial
Dr. Bianca Rosso MD, Family Practice
“We are so fortunate to have discovered Patagonia Health when we did. We just saw the Patagonia Health Meaningful Use webinar and it is well explained. We have now successfully done three years of Meaningful Use and going on to fourth year. Looking forward to using all the technology including patient portal.”
Dr. Chris Szwagiel, Health Director, Franklin County Health Dept.
“The EHR selection process was simple as far as we were concerned. The thing that was most frustrating about our existing system was that it could not produce accurate data. And in the 20 years that I’ve been a health director I’ve never seen anything designed specifically for public health. Too often, there is a wide gap between what the salespeople promise and what the software can actually do. We began hearing rumblings about Patagonia Health and had the team visit us for a demo. After that, we were convinced.”
